Frequently Asked Questions

1. What is ISO?

ISO is a network of the national standards institutes of 148 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.

ISO is a non-governmental organization: its members are not, as is the case in the United Nations system, delegations of national governments. Nevertheless, ISO occupies a special position between the public and private sectors. This is because, on the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations.

Therefore, ISO is able to act as a bridging organization in which a consensus can be reached on solutions that meet both the requirements of business and the broader needs of society, such as the needs of stakeholder groups like consumers and users.

2. Why is ISO Certification valuable to McNair Business Development Inc.?

McNair Business Development Inc. (MBD) is a regional Canadian firm with headquarters in Regina and branch offices in Calgary, Winnipeg and Minneapolis as of March 2004. A knowledge-based company, we understand that a business needs to continually focus on efficiency, effectiveness and competitiveness in order to grow and prosper. MBD has a reputation for helping clients grow their business in new ways. We are determined to make a difference by providing high value business services and products to Canadian and export markets.

3. Why is ISO Certification valuable to our customers?

The Management System ensures that MBD has the ability to deliver products and services that have quality and conformance to customer specifications.

4. What is the quality policy for McNair Business Development Inc.?

"As industry leaders, we are committed to understanding our clients' business and their needs. Our Management System provides the framework for enabling our employees to deliver high value products and services that effectively meet client needs. We strive to continuously improve our products, services and processes."

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